A2: Shopping Mall English
Source topic: Shopping mall English: full simulation
Quality checked lesson
A B1 full-simulation mall lesson built from a structured teaching script with clear scenes, practical role-play, clothing-store English, food-court ordering, grocery checkout, a...
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Grammar
Use the same dialogue again, but focus on the grammar patterns inside it.
Grammar Focus
Choose one target, then switch highlights on to see it inside the dialogue.
Polite request phrases like I'd like, Could I, Can I, and Would you like.
Polite Requests
Use polite request phrases when ordering, asking for help, or paying.
I'd like | Could I | Can I | Would you like
"Can I help you find something?"
Use Can I for a direct practical question in a real situation.
Jump to transcript"Would you like a bag?"
Use Would you like to offer a choice politely.
Jump to transcriptChoose
_____ help you find something?
Show answer
Can I
Tip: Use Can I for a direct practical question in a real situation.
Jump to transcriptFill in
_____ a bag?
Rebuild
can / I / get / for / you / today / What
Show answer
What can I get for you today?
Also okay: What can I get for you today
Tip: Put the words back into a natural sentence.
Jump to transcriptSome / Any
Use some and any when asking about items, quantities, or what is available.
some | any
"Some come for clothes, and some come just to eat."
Use some for a positive request or when you expect the item to be available.
Jump to transcriptChoose
_____ come for clothes, and some come just to eat.
Show answer
some
Tip: Use some for a positive request or when you expect the item to be available.
Jump to transcriptSay It Yourself
- Say the same idea more politely: "Can I help you find something?".
- Make one new shopping sentence from this line: "Some come for clothes, and some come just to eat.".
- Ask for a different size with too big, too small, one size up, or one size down.
- Ask one more short shopping or food question politely.
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Setting the Scene
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The Conversation
Situation 1
Entering the Mall
Entering the Mall
Risa enters a large shopping mall in the US. It is busy, bright, and full of shops. She wants to find a map or get directions.
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Continue The Conversation
Entering the Mall
Continue as You.
What do you usually do when you get lost in a new place? Do you ask someone for help, or do you prefer to look at your smartphone map?
Useful phrases
- I’m a little lost.
- Where is the ~?” (information desk / restroom / elevator)
- Right over there.” (pointing to a place nearby)
- Excuse me” (Always use this to be polite!)
Focus: polite requests
Tip: Try to reuse: I’m a little lost., Where is the ~?” (information desk / restroom / elevator), Right over there.” (pointing to a place nearby), Excuse me” (Always use this to be polite!).
Quick Grammar Check
_____ help you find something?
Choose the polite phrase that fits the situation.
Show answer
Can I
Tip: Use Can I for a direct practical question in a real situation.
More starter phrases
- This is a little...
- Could I try one size up?
- Could I get a smaller size?
- I would buy it because...
- I'd like...
- Could I get...
Show one model reply
These jeans are a little tight, so I would ask for one size up before I decide.
More acceptable replies
- The shoes are too big, so I need a smaller size.
- It fits well, and I would buy it because the sale price is good.
Continue The Conversation
Explain your full mall route
Continue as You.
Describe the whole mall visit in order: directions, clothes, food, groceries, and the final break. Add one reason for two of your choices.
Useful phrases
- First, I would...
- I'd ask where the ... is first.
- After that, I would...
- At the end, I would...
Tip: A strong B1 answer links the scenes together and explains why each step makes sense.
Show one model reply
First, I would ask for directions so I do not waste time. Then I would check the jeans, eat in the food court, buy groceries for the hotel, and finish with coffee before I leave.
More acceptable replies
- I would start with the clothing store because the sale might end, then I would eat later when the line is shorter.
- I would buy groceries after lunch because I do not want to carry heavy bags while I shop for clothes.
Check your understanding
Where should the shopper try to buy black jeans?
You can start like this: The shopper should try...
Situation 2
Clothing Store (Trying Clothes)
Clothing Store (Trying Clothes)
Risa finds a clothing store. She wants to buy a new pair of jeans but needs to check the fit and price.
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Continue The Conversation
Clothing Store (Trying Clothes)
Continue as You.
Do you like trying on clothes before you buy them, or do you shop online? What is your favorite piece of clothing to buy?
Useful phrases
- I’m looking for ~
- Do you have this in [color]?
- Where is the fitting room?
- This is too tight / too loose / too long / too short.
- One size up / one size down.
- I'll take it / I'll take them.” (Use this when you decide to buy)
Focus: polite requests
Tip: Try to reuse: I’m looking for ~, Do you have this in [color]?, Where is the fitting room?, This is too tight / too loose / too long / too short..
Quick Grammar Check
_____ a bag?
Choose the polite phrase that fits the situation.
Show answer
Would you like
Tip: Use Would you like to offer a choice politely.
More starter phrases
- This is a little...
- Could I try one size up?
- Could I get a smaller size?
- I would buy it because...
- I'd like...
- Could I get...
Show one model reply
These jeans are a little tight, so I would ask for one size up before I decide.
More acceptable replies
- The shoes are too big, so I need a smaller size.
- It fits well, and I would buy it because the sale price is good.
Check your understanding
Which jeans size feels much better to the shopper?
You can start like this: The size that feels much better is...
Situation 3
Food Court (Ordering Food)
Food Court (Ordering Food)
Shopping makes Risa hungry. She goes to the busy food court to get a quick lunch.
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Continue The Conversation
Food Court (Ordering Food)
Continue as You.
What is your favorite food to eat at a food court? Do you usually eat "for here" or take your food "to go"?
Useful phrases
- I’ll have ~
- Make it a combo” (Adding a side and a drink)
- For here or to go?” (Eating at the restaurant vs. taking it home)
- Cash or card?
- That’ll be ~” (Telling you the total price)
Focus: polite requests
Tip: Try to reuse: I’ll have ~, Make it a combo” (Adding a side and a drink), For here or to go?” (Eating at the restaurant vs. taking it home), Cash or card?.
Quick Grammar Check
_____ ketchup or another sauce with your fries?
Choose the polite phrase that fits the situation.
Show answer
Would you like
Tip: Use Would you like to offer a choice politely.
More starter phrases
- Yes, I ask when...
- I look for...
- The directions are easier when...
- Yes, I do sometimes.
- I'd like...
- Could I get...
Show one model reply
Yes, I ask when I am lost, and turn left or third floor helps me understand quickly.
More acceptable replies
- I usually check the map first.
- I ask at the information desk.
Continue The Conversation
Handle a practical repair
Continue as You.
Choose one problem from the mall visit, ask a polite follow-up question, and explain your next step in one or two sentences.
Useful phrases
- Could I try one size up?
- Could I get a smaller one?
- Do you have any cheaper options?
- Could I also have the receipt?
- If the line is long, I would...
Tip: Keep the repair move practical: wrong size, sold-out item, different price, long line, or payment issue.
Show one model reply
Could I try one size up? If that still feels tight, I would ask about a different style before I decide.
More acceptable replies
- Do you have any cheaper lunch sets? If not, I would just order the sandwich and water.
- Could I pay by Apple Pay here? If not, I would use my card at the main register.
Check your understanding
What did the shopper bring home last time from the grocery store?
You can start like this: Last time, the shopper brought home...
Situation 4
Grocery Section (Inside Mall Supermarket)
Grocery Section (Inside Mall Supermarket)
Before leaving the mall, Risa stops at the supermarket section to buy a few things for her hotel room.
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Continue The Conversation
Grocery Section (Inside Mall Supermarket)
Continue as You.
Do you usually bring your own eco-bag when you go grocery shopping? What are three things you always buy at the supermarket?
Useful phrases
- Where can I find ~?
- Aisle ~” (The walking spaces between shelves, pronounced "eye-ull")
- Did you find everything okay?” (Standard cashier greeting)
- Do you need a bag?
- Tap your card” (Using contactless payment)
Focus: polite requests
Tip: Try to reuse: Where can I find ~?, Aisle ~” (The walking spaces between shelves, pronounced "eye-ull"), Did you find everything okay?” (Standard cashier greeting), Do you need a bag?.
Quick Grammar Check
_____ have a latte, please?
Choose the polite phrase that fits the situation.
Show answer
Can I
Tip: Use Can I for a direct practical question in a real situation.
More starter phrases
- When I came back, I...
- At home, I...
- I stayed home and...
- I'd like...
- Could I get...
- Can I pay by card?
Show one model reply
When I came back, I rested at home and looked at my photos.
More acceptable replies
- I stayed home and watched movies.
- At home, I cleaned my room and slept a lot.
Check your understanding
How did the person feel when arriving?
You can start like this: The person felt... when arriving.
Wrap-Up
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More review
Practice
Check your understanding
Why does Risa ask for the information desk first?
Check your understanding
Why does she choose the size 8 jeans?
Check your understanding
What makes the combo meal a good choice?
Check your understanding
Why is the grocery store conversation useful?
Check your understanding
What helps Risa feel more confident by the end?
Final role-play
Lesson summary
A B1 full-simulation mall lesson built from a structured teaching script with clear scenes, practical role-play, clothing-store English, food-court ordering, grocery checkout, a...
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