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Beginner (A2) Conversation Lesson Students

A2: Ask for Help At the Mall

Quality checked lesson

Mia asks for help at the mall, chooses a shirt, and solves

Practical English lesson illustration for The learner can ask for help, compare choices, handle a size/item/payment issue, and continue n...

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Start with Listen, then move forward when you feel ready.

  1. 1 Listen
  2. 2 Read core
  3. 3 Check understanding
  4. 4 Speak and apply
  5. 5 Grammar review
  6. 6 Go deeper

Current mode

Study mode: full transcript with word help and inline checks.

Setting the Scene

to Ovi let’s Mia at the She is and She a T-shirt for she Then she the Can she do she you are with her. Repeat you will to, and is not Say it with me: Excuse me, where is it?

Continue The Conversation

Find the right place

Continue as Customer.

Ask where an item or counter is.

Useful phrases

Do you have any...?

Starter help

Excuse me, where can I find...?

Could I try...?

One model reply

In this situation, I would answer clearly, add

Focus: prepositions of place

Tip: Keep the talk natural and practical. Add support cards

Quick Grammar Check

It is on the second floor, _____ the cinema.

Check answer

Show answer

next to

Tip: Use next to for something close beside another

The Conversation

Situation 1

Find the right place

Illustration 1: A: Excuse me, where is the food court?

Find the right place

A: Excuse me, where is the food court?

CustomerStaff

Ask where an item or counter is.

shopper checking signs or asking at a counter

Turn 1

Customer

Excuse me, where is the

Turn 2

Staff

It is on the to the

Turn 3

Customer

That

Turn 4

Staff

The and are by

Turn 5

Customer

I am so

Turn 6

Staff

then turn at the signs.

Turn 7

Customer

Thanks. I was for a

Turn 8

Staff

No Are you shopping

Turn 9

Customer

Yes. I a T-shirt for

Turn 10

Staff

Then you are in luck. The clothing store is the lift.

Turn 11

Customer

Across the lift. Good. I can there

Turn 12

Staff

Yes. Eat then with a mind.

Turn 13

Customer

That is a I

Turn 14

Staff

Me Shopping is when you are

Turn 15

Customer

I a T-shirt in a size.

Turn 16

Staff

Sure. What do you

Turn 17

Customer

I that to

Turn 18

Staff

Then I can you

Turn 19

Customer

Hi. Do you have this T-shirt in medium?

Turn 20

Staff

Yes, we do. We have medium, and extra

Turn 21

Customer

Hmm. Medium be a

Turn 22

Staff

Then maybe is

Turn 23

Customer

I it a

Turn 24

Staff

A

Continue The Conversation

Find the right place

Continue as Customer.

Ask where an item or counter is.

Useful phrases

Do you have any...?

Starter help

Excuse me, where can I find...?

Could I try...?

One model reply

In this situation, I would answer clearly, add

Focus: prepositions of place

Tip: Keep the talk natural and practical. Add support cards

Quick Grammar Check

It is on the second floor, _____ the cinema.

Check answer

Show answer

next to

Tip: Use next to for something close beside another

Check your understanding

?

What should the shop worker help with?

You can start like this: It is...

Situation 2

Compare choices

Illustration 2: A: A little loose sounds good for me.

Compare choices

A: A little loose sounds good for me.

CustomerStaff

Compare size, price, fit, or availability.

two visible options in a store

Turn 1

Customer

A for me.

Turn 2

Staff

Then let’s try the

Turn 3

Customer

Nice. Do you have it in black?

Turn 4

Staff

Sorry, not

Turn 5

Customer

Okay. Do you have

Turn 6

Staff

Yes, we have ones on the shelf.

Turn 7

Customer

White is fine for

Turn 8

Staff

you are. This is the

Turn 9

Customer

Thank you. I this

Turn 10

Staff

You can it in the

Turn 11

Customer

Can I try it on?

Turn 12

Staff

Yes, the is to the

Turn 13

Customer

Then I can the size.

Turn 14

Staff

Turn 15

Customer

Thanks. I will try it

Turn 16

Staff

your

Turn 17

Customer

Oh, this is but maybe I

Turn 18

Staff

Then you extra

Turn 19

Customer

That

Turn 20

Staff

A can

Continue The Conversation

Compare choices

Continue as Customer.

Compare size, price, fit, or availability.

Useful phrases

Do you have any...?

Starter help

Excuse me, where can I find...?

Could I try...?

One model reply

In this situation, I would answer clearly, add

Focus: prepositions of place

Tip: Keep the talk natural and practical. Add support cards

Quick Grammar Check

Do you have it _____ black?

Check answer

Show answer

in

Tip: Use in for something inside another thing.

Check your understanding

?

Where can a person check clothes before buying them?

You can start like this: It is...

Situation 3

Solve one shopping problem

Illustration 3: A: I see.

Solve one shopping problem

A: I see.

CustomerStaff

Handle missing item, long line, wrong size, or price question.

small problem near shelves or checkout

Turn 1

Customer

I I a

Turn 2

Staff

Good Comfort on a

Turn 3

Customer

Can I try the extra

Turn 4

Staff

Of it is.

Turn 5

Customer

Thanks. I to shopping fast and in my

Turn 6

Staff

That is a

Turn 7

Customer

I the

Turn 8

Staff

Try then the that

Turn 9

Customer

Okay, I

Turn 10

Staff

do they

Turn 11

Customer

The but the extra

Turn 12

Staff

Then for you.

Turn 13

Customer

Yes. I can easily in this

Turn 14

Staff

You relaxed

Turn 15

Customer

I am. I was stressed but I

Turn 16

Staff

Good. Let’s

Turn 17

Customer

Yes, please. I will this T-shirt.

Turn 18

Staff

That will be dollars.

Turn 19

Customer

is my

Turn 20

Staff

Oh, I’m sorry. Your is not

Continue The Conversation

Solve one shopping problem

Continue as Customer.

Handle missing item, long line, wrong size, or price question.

Useful phrases

Do you have any...?

Starter help

Excuse me, where can I find...?

Could I try...?

One model reply

In this situation, I would answer clearly, add

Focus: prepositions of place | polite requests

Tip: Keep the talk natural and practical. Add support cards

Quick Grammar Check

Comfort matters _____ a busy day.

Check answer

Show answer

on

Tip: Use on for something touching the top of

Check your understanding

?

Which size feels too big?

You can start like this: It is...

Situation 4

Checkout and next step

Practical English lesson illustration for The learner can ask for help, compare choices, handle a size/item/payment issue, and continue naturally. scene 4: Handle payment and agree the next step.

Checkout and next step

A: Oh, my card is not working.

CustomerStaff

Pay and decide what to do next.

Turn 1

Customer

Oh, my is not Can I

Turn 2

Staff

Yes. The your

Turn 3

Customer

That is a

Turn 4

Staff

It is We can try

Turn 5

Customer

Oh no. I do not a

Turn 6

Staff

It is Do you have

Turn 7

Customer

That

Turn 8

Staff

is fine.

Turn 9

Customer

I have

Turn 10

Staff

Yes. is fine

Turn 11

Customer

Good. is the

Turn 12

Staff

Then everything is fine.

Turn 13

Customer

you are.

Turn 14

Staff

Thank you. That is

Turn 15

Customer

I am I

Turn 16

Staff

a for this.

Turn 17

Customer

That was a

Turn 18

Staff

is your and your

Turn 19

Customer

Thank you for your

Turn 20

Staff

You’re your and your

Turn 21

Customer

I will. then

Turn 22

Staff

Sounds a

Continue The Conversation

Checkout and next step

Continue as Customer.

Pay and decide what to do next.

Useful phrases

Do you have any...?

Starter help

Excuse me, where can I find...?

Could I try...?

One model reply

In this situation, I would answer clearly, add

Focus: some any

Tip: Keep the talk natural and practical. Add support cards

Quick Grammar Check

I have _____ cash today.

Check answer

Show answer

some

Tip: Use some for an amount when the exact

Check your understanding

?

What is cash?

You can start like this: I have some...

Wrap-Up

Nice You followed Mia a scene. She asked for found chose a and solved a payment You for shopping. Try these to, and my is not Say with a lot. you you can these See you and by

Continue The Conversation

Find the right place

Continue as Customer.

Ask where an item or counter is.

Useful phrases

Do you have any...?

Starter help

Excuse me, where can I find...?

Could I try...?

One model reply

In this situation, I would answer clearly, add

Focus: prepositions of place

Tip: Keep the talk natural and practical. Add support cards

Quick Grammar Check

It is on the second floor, _____ the cinema.

Check answer

Show answer

next to

Tip: Use next to for something close beside another

More review

Practice

Check your understanding

?

Where is the food court?

Check your understanding

?

What does next to mean?

Check your understanding

?

What is a fitting room?

Check your understanding

?

What does looser mean?

Check your understanding

?

What payment problem does Mia have?

Go deeper

Study Mode

Grammar

Start with a mini diagnostic, notice the pattern, answer checks, review results, and say your own sentences.

Start

Mini diagnostic

Notice

Short examples

Check

Grammar questions

Review

Results and retry

Speak

Own sentences

Grammar Focus

Choose one target when you want to focus the cards and highlights.

All grammar targets are visible.

Prepositions of Place

A1 · core

Use in, on, under, and next to to say where things are.

in | on | under | next to

"It is on the second floor, next to the cinema."

Use next to for something close beside another thing.

Jump to transcript

"Yes, we have two white ones on the shelf."

Use on for something touching the top of another thing.

Jump to transcript

Choose

It is on the second floor, _____ the cinema.

Use next to for something close beside another

Show answer

next to

Tip: Use next to for something close beside another

  • next to fits this lesson line; in and on are different choices, so check the meaning and tone before choosing.
Jump to transcript

Fill in

Then you are _____ luck.

Use in to complete the line.

Show answer

in

Tip: Use in to complete the line.

Jump to transcript

Lesson summary

Ask for help, choose a shirt, and solve one payment problem.

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