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Beginner (A2) Reading Lesson Students

A2: Restaurant: Fix a Wrong Order

Quality checked lesson

Politely explain a restaurant problem, give the correct order, and agree on a solution.

Illustration 1: Daniel looks at his food and sees peanuts.

Transcript

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Lesson Goal

Politely explain a restaurant problem, give the correct order, and agree on a solution.

Warm-Up Questions

  • Have you ever received the wrong food?
  • What is a polite way to start a complaint?
  • Why is it helpful to say what you ordered before?

Introduction

Restaurant problems happen. The important skill is staying polite and clear. You can start with "Sorry" or "Excuse me," then explain the problem in one sentence. In this lesson, Daniel ordered chicken noodles without peanuts because he has an allergy. The dish arrives with peanuts on top. He needs to speak up quickly and calmly. A2 English lets you explain the problem, the reason, and the solution you need.

OPENING

Politely a the and on a

Restaurant The is and You can with "Sorry" or "Excuse me," then the in

In this Daniel he has an The with on He to up and

A2 lets you the the and the you

Warm-up: Have you the What is a to a Why is it to what you

NEWS STORY

Part 1: Start Politely

Daniel at his and He does not the He his and "Excuse me. I there is a with my "

The and "What is " Daniel "I but this has on it. "

This is Daniel what he and what he He does not the He on the

Check your understanding

?

What is wrong with Daniel's order?

You can start like this: It is because

Part 2: Explain the Reason

The "I am Can we the " Daniel "I am but I have a I a "

This is For an the not be Daniel the and for the

The "Of I will the to it " Daniel "Thank you. I it. "

Check your understanding

?

Why does Daniel need a new dish?

You can start like this: It is because

Part 3: Agree on the Solution

A the a She "This is I with the "

Daniel "Thank you. Could I have a " The "Yes, " Daniel he has the

At the the "Sorry for the " Daniel "Thank you for it. " The

Check your understanding

?

What extra thing does Daniel ask for?

You can start like this: It is because

Part 4: Practice the Transfer

Use the in a the and Use

the in Add Then what you

Third, You can "Could I have a " Repeat the to it.

Add or This the For 10:30, 308, or a

and If the is or Confirm the you or the

This the The but the the

Check your understanding

?

What are the four parts of the transfer plan?

You can start like this: It is because

CLOSING

When is a the the and for the

For be "I have an is a and

Final Reflection

Study Restaurant: Fix a Wrong Order in a clear English news lesson.

Final Speaking Task

Situation:Restaurant problems happen. The important skill is staying polite and clear.

ADanielBServer
Daniel

Excuse me. I think there is a problem with my order.

Server

What is wrong?

Daniel

I ordered chicken noodles without peanuts, but this has peanuts on it.

Server

I am sorry. Can we take the peanuts off?

Daniel

I am sorry, but I have a peanut allergy. I need a new dish, please.

Server

Of course. I will ask the kitchen to make it again.

Role-play a wrong order with one food allergy or one missing item.

Useful Topic Vocabulary

WordSimple MeaningFlashcards
the food or drink you ask for
small nuts often used in food
a health problem caused by some food or other things
say someone caused a problem in an angry way
a way to fix a problem
the place where food is cooked
a fork that has not touched other food
feel thankful for something

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