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Beginner (A1 to A2 hotel travel support) Reading Lesson Students

A2: Checking In at a Hotel

Quality checked lesson

Read a simple A1 to A2 travel article about hotels. Learn what happens at check-in, what to ask about the room, and how to call the front desk for a small problem. Then practice a hotel role play.

English lesson illustration for Checking In at a Hotel scene 1: Risa checks in at a warm hotel front desk with her suitcase, passport, ca...

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  1. 1 Listen
  2. 2 Read core
  3. 3 Check understanding

Selected

Study mode: article with word help and quick checks.

Lesson Goal

Read a simple A1 to A2 article about what at what to ask about the room, and how to call the for a small problem.

Then practice a role play.

Warm-Up Questions

  • Do you usually stay in when you

  • What do you ask at a

  • What problem would be hard in English?

Introduction

Read a simple A1 to A2 article about what at what to ask about the room, and how to call the for a small problem. Then practice a role play.

Warm-up: Do you usually stay in when you What do you ask at a What problem would be hard in English?

Reading

1. Arriving at the Hotel

When you at a go to the The staff may ask for your name, and card.

You can say, "I have a under Ogino." In many the card is for extra costs.

These costs can be food, a or other small The may money, but it may not you now.

When you at a go to the The staff may ask for your name, and card. You can say, "I have a under Ogino." In many the card is for extra costs. These costs can be food, a or other small The may money, but it may not you now.

Useful Phrases

  • I have a under...

  • I booked a room online.

  • Here is my

  • Is my room

Check your understanding

?

What can hotel staff ask for at check-in?

You can start like this: I think...

2. Asking About the Room

After the staff you a room key or Ask about Wi-Fi, and time before you go

is not always included. Some also have an extra so it is good to ask one clear question.

After the staff you a room key or Ask about Wi-Fi, and time before you go is not always included. Some also have an extra so it is good to ask one clear question.

Useful Phrases

  • Is

  • What is the Wi-Fi

  • What time is

  • Which floor is my room on?

Check your understanding

?

What three things can you ask about after check-in?

You can start like this: I think...

3. Room Rules and Helpful Requests

rooms can be different in other countries. In rooms often have a and many small things.

In some Western the room may be You may need to ask for a or more paper.

This is normal. A short is enough.

rooms can be different in other countries. In rooms often have a and many small things. In some Western the room may be You may need to ask for a or more paper. This is normal. A short is enough.

Useful Phrases

  • Could I have a please?

  • Could I have please?

  • Could I have more paper, please?

  • Could someone clean my room today?

Check your understanding

?

What might you need to ask for in some Western hotels?

You can start like this: I think...

4. Calling the Front Desk

If something is wrong, call the Say your room number first.

Then explain the problem in simple words. You can say, "This is room 708.

The is not working." If there is do not it.

Ask for

If something is wrong, call the Say your room number first. Then explain the problem in simple words. You can say, "This is room 708. The is not working." If there is do not it. Ask for

Useful Phrases

  • This is room...

  • The is not working.

  • The room is too

  • There is on the floor.

  • Could someone check it?

Check your understanding

?

What should you say first when you call the front desk?

You can start like this: I think...

Scene 5

Conversation Role Play

Situation

Risa checks in at a and asks about her stay.

Host job

Understand the situation, then practice the roleplay below.

Say

Good Welcome to Riverside How can I help you?

At the hotel Role-play

Turn 1Receptionist

Good Welcome to Riverside How can I help you?

Turn 2Risa

Hi. I have a under Ogino.

Turn 3Receptionist

Thank you. May I see your and card?

Turn 4Risa

Sure. Here you are.

Turn 5Receptionist

Your room is You are in room 708.

Turn 6Risa

Thank you. Is

Turn 7Receptionist

Yes. is from 7 to 10.

Turn 8Risa

Great. What is the Wi-Fi

Turn 9Receptionist

It is written on your

Turn 10Risa

Thank you. What time is

Turn 11Receptionist

is at 11 a.m.

Turn 12Risa

This is room 708. The is not working.

Turn 13Receptionist

I am about that. Is the room too

Turn 14Risa

Yes, it is too Could someone check it?

Turn 15Receptionist

Of course. Someone will come in about minutes.

Turn 16Risa

Thank you very much.

Try it:

Practice once. Then change one

Your turn:

Choose one role. Read your lines, then switch roles.

Change:

Change one then practice again.

Final Reflection

English does not need long sentences. Use your booking name, ask about Wi-Fi, and and call the when you need help.

Clear and English is enough.

Useful Speaking Patterns

  • Is

  • What is the Wi-Fi

  • Could someone check it?

Final Speaking Task

Situation

Risa checks in at a and asks about her stay. Later, she calls the about a small room problem.

Turn 1Receptionist

Good Welcome to Riverside How can I help you?

Turn 2Risa

Hi. I have a under Ogino.

Turn 3Receptionist

Thank you. May I see your and card?

Turn 4Risa

Sure. Here you are.

Turn 5Receptionist

Your room is You are in room 708.

Turn 6Risa

Thank you. Is

Turn 7Receptionist

Yes. is from 7 to 10.

Turn 8Risa

Great. What is the Wi-Fi

Try it:

Role-play checking in at a

Your turn:

Choose one role. Read your lines, then switch roles.

Change:

Change one then practice again.

Final Speaking Task

Practice Questions

  • What can staff ask for at

  • What can you ask about before you go to your room?

  • What can you say if you need

  • What should you say first when you call the

Useful Topic Vocabulary

WordSimple MeaningFlashcards
the place where hotel staff help guests
a booking made before you arrive
an ID book for international travel
a card that opens a hotel room
breakfast is part of the room price
leave the hotel and finish your stay
more towels than the room has now
a machine that makes a room cool
hotel workers who clean rooms

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