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A Day at Disneyland: Tickets, Help and Lunch

Quality checked lesson

Published 15 Oct 2026

Today you visit Disneyland in California, from the front gate to lunch. You will learn how tickets, help from staff and food orders work, and then practise three real conversations.

An adult visitor holds up her phone beside her friend at a sunny theme-park entrance with palm trees and a Ferris wheel.

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Introduction

you in , from the to . You how , from and , and then .

Before you begin

Warm-up

  1. Have you been to a theme park before? What did you enjoy most?

  2. Before a big day out, how do you get tickets? Do you buy them at the gate or online?

  3. At a busy place, what do you do when you need help? Do you ask a person or use your phone?

Reading

Part 1: The Resort and Your Ticket

in is not just . It is a with many . It has , and . It also has , a and . There are too. They are the , & and . its in 2024. Before your , which you to .

now than in the . Before 1982, to in. Then they again for each with . These had , from A to C. Since 1982, lets you most as as you . This the . You once and then you .

Where should you your ? You can from the . This is a because it from .

Some have . The is the . . With these, you can the at some , so you . Not every has this. can , so do not . the before you .

Check your understanding

Check: Part 1: The Resort and Your Ticket

1. Why is the ticket system easier today than before 1982?

Sample answer

Before 1982, guests paid to enter and then paid again for each ride with A to C tickets. Since 1982, one admission price lets you use most attractions as many times as you want. So you only pay once, and you do not need to buy tickets for each ride.

Useful language

Useful phrases

Use it when you are not sure you are at the right entrance.Excuse me, is this the way into Disneyland Park?
Use it to explain where your ticket came from.My ticket is on my phone. I bought it on the official Disneyland website.
Use it to ask a price before you decide to buy.Lightning Lane sounds good. How much does it cost?
Say it when you hand or show something to someone.Here you go. This is my ticket.

Reading

Part 2: Getting Help With a Table

the , the can you with many . A is about . Some are . This you down, and a your . These can be . So how do you a ?

The can . At some , you can your to a . You can do this only if the has . You can if there is in . You can in the , or you can a near the . You do not to to the . The is the at the , where .

This is for too. When you your to the , you can in the . You can also the about . , someone in your cannot . You can this in the . You do not to it out in a .

Check your understanding

Check: Part 2: Getting Help With a Table

1. Your friend cannot eat eggs, and you want a table at a busy restaurant. What can you do with the Disneyland app?

Sample answer

First, check in the app, or scan the QR code near the entrance, to see if the restaurant has space. If it has space, add your group to the walk-up list. When you add your group, you can confirm the details and tell the restaurant that your friend cannot eat eggs.

Useful language

Useful phrases

Use it to start a polite request for help.Excuse me, sorry to bother you. Could you help me?
Use it to ask how to eat at a sit-down restaurant.We want to eat here later. How do we get a table?
Use it to check if you must go somewhere in person.Do I need to go to the restaurant first, or can I use my phone?
Use it to explain a food need for someone in your group.Also, my friend can't eat eggs. Is that a problem?
Say it to end a conversation with a helpful person.That's very clear. Thank you for your help!

Reading

Part 3: Ordering Food With the App

What if the has no ? Or what if you just a ? You can the to and of . This at some in the .

Here is how it , by . , you a . , you an . This is the you to and your . Then you your . That you can it. , you can out something you do not . , you . There are several to , a and .

The can do more the too. If you at a , you can and in the . Then you at some . You can also some and their . Some of them can your to a .

Check your understanding

Check: Part 3: Ordering Food With the App

1. Explain to a friend how to order lunch in the Disneyland app, from start to finish.

Sample answer

First, choose a restaurant. Next, pick an arrival time, which is when you will come to get the food. Then customize the order, for example by taking out something you cannot eat. Finally, pay with one of the payment methods, such as a Disney Gift Card or Apple Pay.

Useful language

Useful phrases

Use it to suggest the app when lines are long or there is no table.There's no space right now. Let's order food in the app.
Use it to ask someone what they want to eat or drink.I'm ordering now. What would you like?
Use it to say what must not be in the food.I'll have this one. But it can't have eggs.
Use it when you want the same order as someone else.I'd like the same, but with a bigger drink.
Use it to ask about payment methods.The order looks good. How do we pay?
A visitor shows her phone ticket to a smiling staff member beside an entrance turnstile and ticket scanner.

Scene

Scene: Arriving at the Park Entrance

It is in , and the is . You are at the of , and your is on your . A is .

Your is to you are at the , your , and out what is and how to its .

Roleplay

Conversation: Arriving at the Park Entrance

Practise with the dialogue audio

You

Hi! Good morning. Is this the way into Disneyland Park?

Daniel (park staff)

Good morning! Yes, it is. Welcome! Do you have your ticket?

You

Yes. I bought it on the official Disneyland website. It's on my phone.

Daniel (park staff)

Perfect. That's a great place to get tickets. Is this your first visit?

You

Yes, it's my first time. I came from Japan. I'm so excited!

Daniel (park staff)

Oh, welcome! That's a long trip. How was your flight?

You

Long, but okay. I slept a little. Can I ask something? My ticket is for Disneyland Park. Can I also go to Disney California Adventure today?

Daniel (park staff)

Good question. They are two different parks. Please look at your ticket details on your phone or on the official website. They show which park you can visit.

You

Okay, I'll check. One more question. What is Lightning Lane?

Daniel (park staff)

Lightning Lane passes let you skip the standby line at some rides. Standby is the normal line. So you save time.

You

That sounds nice. How much does it cost?

Daniel (park staff)

The price can change, so I don't want to guess. Please check the official Disneyland website before you buy.

You

Got it. I'll look at it in a minute.

Daniel (park staff)

Great. Can I see your ticket, please?

You

Here you go.

Daniel (park staff)

Thank you. You're all set. Have a magical day!

You

Thank you so much! See you later.

A staff member beside an illustrated park map points to food pictures on a visitor’s phone while her friend listens, with busy restaurant tables behind them.

Scene

Scene: Asking a Staff Member for Help

It is , and you are the with your . You both a , but the . You a near a .

Your is to out how to a at a , and how to the that your cannot .

Roleplay

Conversation: Asking a Staff Member for Help

Practise with the dialogue audio

You

Excuse me, sorry to bother you. Could you help me?

Rosa (park staff)

Of course! What do you need?

You

My friend and I want to eat at a sit-down restaurant later. How do we get a table?

Rosa (park staff)

Some table-service restaurants have a walk-up list in the Disneyland app. If there's space, you can add your group.

You

Do I need to go to the restaurant first?

Rosa (park staff)

Not always. You can check in the app. Or you can scan the QR code near the restaurant entrance. You don't need to go to the host stand.

You

Sorry, what's a host stand?

Rosa (park staff)

It's the desk at the front, where staff welcome guests.

You

I see. Also, my friend can't eat eggs. Is that a problem?

Rosa (park staff)

I'm glad you asked. When you add your group to the list, you can tell them about special dietary needs in the app.

You

That's a relief. Last year, at a restaurant in [your city], it was hard to explain.

Rosa (park staff)

Oh, I understand. Writing it in the app makes it easier.

You

And what if there's no space?

Rosa (park staff)

Then you can check again later. Or you can order food ahead of time in the app at some quick places.

You

Great. Thank you for your help!

Rosa (park staff)

You're welcome. Enjoy your lunch!

Two friends sit on a shaded park bench and point to food choices on a phone, with a Ferris wheel behind them.

Scene

Scene: Ordering Lunch in the App

It is , and you and are on a in the . You the , but there was no . is , and you have the on your .

Your is to for both of you in the , so it has no , and .

Roleplay

Conversation: Ordering Lunch in the App

Practise with the dialogue audio

Emma (your friend)

I'm so hungry. Did you check the walk-up list?

You

Yes, but there's no space right now. Let's order food in the app.

Emma (your friend)

Good idea. How does it work?

You

First, we choose a restaurant. Then we pick an arrival time.

Emma (your friend)

An arrival time? What's that?

You

It's the time we go and get our food. So we order ahead of time.

Emma (your friend)

Nice. How about in thirty minutes? I want to go on one more ride first.

You

Sure. I'll choose that time. What would you like?

Emma (your friend)

Let me look at the menu. Hmm, I'll have this one. But it can't have eggs.

You

No problem. We can customize the order. I'll take out the egg. Is that okay?

Emma (your friend)

Perfect. And water, please.

You

I'd like the same, but with a bigger drink. I'm really thirsty.

Emma (your friend)

Ha, me too, after all that walking. How do we pay?

You

There are a few ways. I can use Apple Pay or a Disney Gift Card.

Emma (your friend)

Can I pay half? I'll send you the money tonight.

You

Sure, that's fine. Okay, I'm paying with Apple Pay now. Done! The order is in.

Emma (your friend)

Thank you! That was so much easier than a long line.

You

I agree. Let's go to the ride and come back at our time.

Emma (your friend)

Deal. Let's go!

Speak

Speaking

with a . a at the . , : or . Then do .

1. is the and is at the . The their and about . The it and how to the .

2. The for a . The has a , no or no . The the and the .

3. in the . through every : a , an , the , and .

at from this . Then and do it again.

What you can do now

Final Reflection

  1. Which conversation today felt easiest for you, and which felt hardest? Why?

  2. Would you rather order food in an app or talk to a person at a counter? Why?

  3. What is one question you want to ask a staff member on your next trip?

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A Day at Disneyland: Tickets, Help and Lunch

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